Privacy Policy

This Privacy Policy has been created in order to comply with the GDPR for Cameron Ralph. It outlines the collection, processing, storage, and other uses of personal data under the Data Protection Act 1998 and the General Data Protection Regulations “GDPR 2018”. By using our website, you are giving your consent to the terms stated in this Privacy Policy.

Information Collection

We collect personal data when you make an inquiry or booking for our services, whether it is through our website, email, or telephone. This includes data such as your email address, name, home or work address, and telephone numbers, which you have provided to us with your consent. Typically, you would only provide such details if you are making an inquiry or booking with us or if you wish to receive occasional emails from us. We also utilize analytical tools to monitor your website visits and the resources you access. However, this data does not personally identify you.

Payment Information

Please note that we do not accept payments through our website. Any payment information, such as credit card details, provided during a purchase is never stored by us. This information is processed securely and privately, and all credit card details are immediately destroyed.

Sharing of Personal Data

We may share your personal data with our payment processors solely for the purpose of completing the relevant payment transaction. These payment processors are prohibited from using your personal data for any other purposes, except to provide the necessary payment services to us. They are also obligated to maintain the confidentiality of your personal data and payment information.

The handling of your personal information

We adhere to the GDPR guidelines when it comes to holding and processing personal data that you provide to us. The information we collect and store about you is solely used to facilitate the provision of our services to you. Here are the purposes for which we may use your information: – We may reach out to you regarding any changes to our websites or business that may impact our service. – If you are an existing customer, we may contact you with details about your chauffeur booking, pick-up arrangements, and other related information. – Alternatively, if you have given your consent to receive occasional emails from us, we may send them to you from time to time. Protection of your information We will never share your data with any third parties without obtaining your additional consent.

Managing the use of your data

If you have granted us consent to use your data for a specific purpose, you have the right to withdraw that consent at any time. You can simply write to us at the address provided at the beginning of this policy or send an email to info@cameronralph.co.uk.

Data Storage

At Cameron Ralph, we prioritize the protection of your data. We take every necessary precaution to ensure that the data you provide us is secure. It is always stored in password-protected databases. If you wish to have your personal data removed from our database, please contact us at info@cameronralph.co.uk.

Security Measures

While we strive to safeguard your personal data, it is important to note that transmitting information via the internet is never completely secure. We cannot guarantee the security of data during transmission to our site. Any transmission is done at your own risk. Third Party Websites Our websites may contain links to third party websites. These websites operate under their own privacy policies, for which we hold no responsibility or liability. We have no control over these policies.

Use of Cookies

Our website utilizes cookies to gather statistical data about visitors and their usage of our website. This information is not personally identifiable and is used to improve our website and services. If you prefer, you can decline cookies by adjusting your browser settings.

Your entitlements

Under the GDPR, you have the right to access the information we hold about you. If you want to confirm the personal data we possess concerning you, you can contact us by mail or email using the details provided at the beginning of this policy. You have the ability to modify the permissions you have granted us regarding the use of your data at any time. Additionally, you can request that we cease using your data or delete all personal data records we have pertaining to you. These requests will be promptly addressed and can be submitted by mail or email using the address specified at the start of this policy.

Policy amendments

We reserve the right to make changes to our Privacy Policy at our discretion. If any modifications occur, we will publish an updated version on this webpage. We encourage you to reach out to us with any inquiries, comments, or requests you may have regarding our Privacy Policy. You can do so by using the contact information provided at the beginning of this document or by emailing us at info@cameronralph.co.uk.

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If you have any specific requests for your special day, we are more than willing to accommodate them by providing you with a prompt quote for your car rental or any other special event.

Our complimentary quote covers a breakdown of all costs involved.